Lost Property desk launch offer
During the launch phase of Lost Property desk, connection fees are free of charge.
How much does it cost to publish a listing?
Creating and publishing a listing is totally free.
Why are there connection fees?
Connection fees allow Lost Property desk to create the platform you used to find your item back. They are due by Owners when they confirm that the item listed by a Finder is theirs.
If my item is held by a Lost Property Office, should I pay connection fees?
If your item is held by a Lost Property Office that is partnering with Lost Property desk, you won't have to pay connection fees. We will forward you the Lost Property Office details so that you can get in contact with them.
When are they due?
When Lost Property desk matching algorithm concludes to a positive match, the Owner is granted access to the whole listing, as published by the Finder. At that stage of the process, the Owner has the exact same level of information as Lost Property desk. Based on this, the Owner can thereafter decide to pay the connection fees to get access to the Finder's contact details.
Connection fees are limited to £10. They are due after you confirm that you are the Owner of the lost item.